Website Migration

A: If your present hosting provider can no longer answer the necessities of your web site, or if you suffer from continual downtime, or if you are made to wait for hours for the help desk staff to get back to you, it might be a smart idea to change your hosting provider, i.e. to migrate all the files for your websites together with your databases from your present provider to your new provider. At CitySites, we are aware that this can be difficult & time–consuming. That is the reason why we will perform all that for you at no cost!Our professional technical team representatives will migrate your site content from your present hosting provider to us. Our techs have got broad experience with website migration and can take care of everything – from a standard WordPress weblog or Joomla^™–based website, to an extremely complex, custom–made web application.

A: We try to carry out all web site migrations as quickly as possible. Nonetheless, we do not have a set time frame for website migrations. There are certain variables that you have to consider – the very size of your web site and the workload of our website migration staff, etc. We always strive to accomplish each migration in less than 48 hours. With smaller–sized sites, our team usually manages to finish in under 24 hours.

A: Yup. We’ll need to have the name of the website that you want us to transfer. We’ll also require a means to access your present web hosting account so that we can get the content associated with your site.

A: Customer privacy is truly one of our leading responsibilities – that is why, both our payment page and our Control Panel login page are secured with enterprise–grade SSLs. We use security measures, which include, but are not limited to: physical, electronic and managerial procedures to secure the details that we gather online. And we’ve also got a very detailed and strict Privacy Policy, which describes the types of information that we gather.

A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the migration is completed, we will make certain that everything is functioning properly and that the integrity of your web content is not affected before notifying you that the transfer is over. After that, we’ll tell you how to transfer the domain name to your hosting account with us and how to update your DNS resource records.

A: Nah. Apart from your login credentials for the Control Panel, we won’t require anything. We will never touch base with your hosting provider. They won’t know anything about the transfer either.

A: We support all Linux–driven hosting platforms. Generally, if we can receive access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.