Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section built into your Web Control Panel offers a collection of help articles and commonly asked questions. Aimed at fixing any common issue that you may possibly stumble upon, they are compiled by our support team of skilled technicians.

  • Top quality support service

  • Educational Videos

  • For all of you who wish to learn how to handle a regularly encountered problem by watching a training video, we’ve added a collection of video tutorials to our Web Control Panel. All the how–to videos are concise and easy to grasp. They offer you visual presentations of different website management techniques.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 customer service and come with a 1–hour ticket response time guarantee. Our seasoned techs will be at your disposal day and night and will remedy any problem that you could possibly run into within maximum sixty minutes after the support ticket submission. In the majority of cases, an answer will be given to you within 20 minutes.