Service Uptime Guarantee

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In most cases users consider the features they'll get with a given shared web hosting plan and forget something just as essential - the service uptime. As effective as a plan can be, frequent downtimes may result in lower search engine rank and lost clients no matter what the reason for them could be. After all, not many people would come back to a site that is inaccessible 50 % of the time, not mentioning the wasted capital when you have invested in a marketing campaign. That is why, if you purchase a new web hosting plan, you should make sure that the service is going to be stable and your sites will be online all the time. This means a boost in traffic, or in case that you've got an online store, for instance, higher uptime usually means more satisfied clients.

Service Uptime Guarantee in Shared Web Hosting

If you acquire a shared web hosting plan from us, we guarantee that your sites are going to be up and running at least 99.9% of the time. We have practically eliminated the web hosting server downtime by using an advanced cloud hosting platform in which individual sets of web servers deal with each individual aspect of the overall service - files, databases, e-mail messages, and so forth. In this way, should there be an issue with a web server, the other servers included in the cluster will simply take over and your websites will not be affected the slightest bit. To prevent any infrastructure troubles, we also have diesel backup generators and several independent Internet providers. Skilled administrators check the web servers 24/7 to handle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Hosting

When you use semi-dedicated server plans, you will enjoy a 99.9% service uptime and you can just forget about any difficulties you may have experienced with other service providers. In contrast to the vast majority of hosting service providers, we don't handle everything on only one server. As an alternative, each and every part of the hosting service, like the file storage, e-mail messages, databases, CP, statistics, etc., has its own clusters of servers. If one server fails, the others shall take over, so your internet websites will never be affected. We use a cutting edge load-balancing platform which guarantees the ideal performance of both our servers and the sites accommodated on them. Several independent Internet providers and diesel powered generators are our backup in case of an infrastructural problem, while a crew of expert administrators, which is available 24/7, monitors the system in case there are software difficulties. With our Linux semi-dedicated hosting services, your internet websites shall be up and running no matter what.

Service Uptime Guarantee in VPS Hosting

Through a virtual private server from our company, you'll never have to bother about the uptime and / or accessibility of your account. Our state-of-the-art data center facilities have various power supplies, diesel generators and a number of different Internet providers so as to guarantee that the web servers can be reached in case of any infrastructural failure. We also make certain that the physical hosting server in which your virtual one will be set up is going to be operational no less than 99.9% of the time and a team of skilled admins that keep track of all the servers 24/7/365 will ensure that we keep our promise. All machines work with brand new, thoroughly tested parts to prevent hardware issues and the hard disks work in RAID. We've got hardware and software firewalls in order to avoid DDoS attacks against the servers.

Service Uptime Guarantee in Dedicated Web Hosting

Our dedicated packages come with a 99.9% server and network uptime guarantee and routine maintenance procedures are included in the other .01% of the time. We test every single server carefully before we hand it over to the customer and we work with new hardware components to prevent any probability of hardware troubles. Any unpredicted software troubles will be resolved right away by our system admins as they monitor all of the web hosting servers 24/7. In order to avoid infrastructural issues, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your Internet sites are flooded, we can respond instantly and filter the undesired traffic before it reaches your dedicated server and disrupts the proper functioning of your websites.